Frequently asked questions

Not for blank items, which you can order one piece at a time. Decorated orders have minimums: 6 pieces for embroidery and 24 pieces for screen printing, DTG and heat transfer.

Yes. Blank styles ship from a single piece, and you do not have to buy a case or a dozen. If you want a logo added, the decoration minimums apply.

Choose a style, color and size, add it to your cart and check out. For a decorated order, send your logo through the contact form or call us so we can confirm the method and the price.

Yes. Individuals, small businesses, schools, teams and resellers all order here, and one-piece orders are welcome.

Yes. We are an authorized reseller for Nike, adidas, Puma, Under Armour, Carhartt and Travis Mathew, and the other brands we carry ship as genuine product too.

Nike, adidas, Puma, Under Armour, Carhartt, Travis Mathew, Port Authority, A4, Hanes and many more, across more than 5,000 products. The Shop by Brand page lists them all.

Call 1-866-847-8678 as soon as you notice a problem. We will try to help before it ships, but changes are not guaranteed. Decoration orders cannot be cancelled or changed once production starts.

Embroidery, screen printing, DTG (direct-to-garment) and heat transfer. You can send your own logo, and the same artwork can be used on different garments.

Embroidery starts at 6 pieces. Screen printing, DTG and heat transfer each start at 24 pieces.

PNG, JPG, PDF and most other formats work. A DST file avoids the setup fee. Any other format carries a one-time $50 setup fee, whichever decoration method you choose.

Yes, on orders over $199 within the United States, except Alaska and US territories. Below $199, shipping is calculated at checkout from the package weight, method and destination.

In-stock orders are processed in 1 to 2 business days, then typically take 3 to 5 business days by ground. Decorated orders add production time.

UPS, FedEx, USPS and other carriers. The options and delivery estimates you see at checkout depend on your location and the shipping method you choose.

Eligible items can be returned within 21 days of delivery if they are unworn, unwashed, unaltered and have their tags attached. There is no restocking fee, and you need a Return Authorization number first.

You do, unless the return is the result of an incorrect, damaged or defective shipment. Original shipping charges are generally not refunded. A tracked shipping service is the safer choice.

Allow about 5 to 10 business days after your return reaches our warehouse for inspection. Approved refunds are then submitted to your original payment method within 2 to 3 business days, and your bank may need more time.

Call 1-866-847-8678 Monday to Friday, 7 AM to 6 PM Pacific, or email [email protected]. You can also use the contact form and pick the request type that fits your question.

Our address is 2909 Hillcroft Ave Ste 645, Houston, TX 77057. Orders ship from a network of more than 24 warehouses across the United States.